An AI-cloned lawyer's voice cost Fideuram, the private bank of Intesa Sanpaolo, €95 million, and more than a third of the sum is still missing. On the same day, Clubic reports that agents stole 600,000 bank card numbers in a few hours, a job that used to take a human ring weeks. Siècle Digital describes RemControl, malware written with the help of AI that targets bank accounts in France, Spain and Italy. And researchers were able to read, with no credentials at all, the contents of 16,326 databases, half of which held personal data, because code agents had put them online wide open.
These facts point in one direction, and it aims at the heart of your organisation. The wave of agents you are evaluating for your teams equips, in exactly the same way, those attacking you. The barrier falls on both sides of the wall at once.
This shift makes a whole part of your security training obsolete. We have spent ten years teaching staff to spot the clumsy email: the spelling mistake, the dodgy address, the unexpected attachment. A familiar voice calling on WhatsApp slips past all those reflexes. Fideuram's accountant did not click a link, they trusted a voice.
The skill that gains value then changes in nature. It now rests on verification outside the channel carrying the request, once sniffing out the fake becomes impossible the moment the copy is perfect. Set a simple rule, written down, known to everyone: above a threshold, any movement of money or sensitive data requires a callback to an already-registered number and approval by two people, whatever the voice that gave the order. The rule applies to the executive assistant as much as to the chief financial officer, because the fraud targets the person who executes, not the firewall.
Fideuram's firewall held. It was a human who picked up the phone. The weak point of your security in 2026 lies in the reflex of trust that forty years of the telephone have ingrained, the one that gets an order approved because the voice is recognised. No software update fixes it. Only training does.
The Masteria editorial team.